Privacy Policy

• Account: A unique account created for You to access our Service or parts of our Service.
• Company: (referred to as "the Company", "We", "Us", or "Our") refers to Ocala Cart Care.
• Cookies: Small files placed on Your device by a website, containing details of Your browsing history among other uses.
• Personal Data: Any information relating to an identified or identifiable individual.
• Service: The Website.
• Service Provider: Any natural or legal person who processes data on behalf of the Company, including third-party companies facilitating the Service.
• Usage Data: Data collected automatically from the use of the Service (e.g., IP address, browser type).
• Website: Ocala Cart Care Website, accessible from https://ocalacartcare.com/.
• You: The individual or entity using the Service.

We may collect the following personally identifiable information:

• Email address
• First name and last name
• Phone number
• Address, State, ZIP Code, City
• Vehicle Records: Information about your vehicle, such as make, model, year, VIN, and registration details.
• Service History: Details of services, repairs, and maintenance performed on your vehicle.
• Payment History: Records of payments made through Stripe, including transaction dates, amounts, and the last four digits of your payment method.

Automatically collected data may include:

• IP address
• Browser type and version
• Pages visited, visit times, and duration
• Device identifiers

We use Cookies and similar technologies (e.g., web beacons) to track activity and improve Our Service. Cookies may be:

• Necessary: Essential for Service functionality.
• Policy Acceptance: Record Your acceptance of Cookies.
• Functionality: Remember Your preferences.

We may use Your Personal Data to:

• Provide and maintain our Service.
• Manage Your Account and registration.
• Perform contracts (e.g., service or purchase agreements).
• Contact You via email, phone, or SMS about updates or services.
• Provide news and offers (unless You opt out).
• Manage vehicle records and service history to enhance service, track maintenance, and offer recommendations.
• Maintain payment history for accounting and transaction records.
• Improve our services through analytics and trend analysis.

We may share Your data:

• With Service Providers like Stripe.
• During business transfers (e.g., mergers).
• With Your consent for other purposes.

We retain Your Personal Data only as necessary:

• Contact information: As long as You have an account or for 7 years post-interaction.
• Vehicle records and service history: For the duration of our relationship or 7 years post-service.
• Payment history: 7 years for accounting and legal purposes.

We may disclose Your data:

• In business transactions (e.g., mergers).
• To comply with legal requirements or law enforcement.
• To protect Our rights, safety, or property.

We implement reasonable measures to protect Your data, including:

• Encryption
• Secure servers
• Access controls
• Regular audits

No method is 100% secure, but We strive to safeguard Your information.