At Ocala Cart Care (operated by Pinnacle Golf And Ranch LLC), we utilize cookies and similar tracking technologies to enhance your experience on our website, located at https://ocalacartcare.com. This Cookie Policy provides detailed information on the types of cookies we employ, their purposes, and the options available to you for managing your preferences. This policy should be read in conjunction with our Privacy Policy, which outlines our broader data handling practices. By continuing to use our website, you consent to the use of cookies as described herein, subject to your ability to adjust settings at any time.

What Are Cookies?

Cookies are small text files stored on your device (such as a computer, tablet, or mobile phone) by websites you visit. They enable the website to remember your actions and preferences (e.g., login details, language selections, or display settings) over time, thereby improving functionality and personalization. Similar technologies, including web beacons, pixels, and local storage, may also be used for comparable purposes and are encompassed within this policy's reference to "cookies."

Types of Cookies We Use

We categorize cookies based on their function and duration. The following outlines the primary types employed on our website:

Necessary Cookies: These are essential for the website's core operations, such as enabling navigation, secure access to features, and basic functionality. They do not collect personal information for marketing purposes and cannot be disabled via our settings. Examples include session cookies that maintain your state during a browsing session.
Performance Cookies: These gather anonymized data on user interactions, such as page views, time spent on pages, and error rates. This information helps us analyze and optimize website performance. We may use tools like Google Analytics for this purpose, which aggregates data without identifying individual users.
Functionality Cookies: These remember your preferences to provide a more tailored experience, such as preferred language or region settings. They enhance usability but are not critical for basic site operation.
Targeting or Advertising Cookies: These track browsing habits across sites to deliver relevant advertisements. They may be set by third-party providers, such as advertising networks, to display content aligned with your interests. For instance, if you view golf cart accessories on our site, you may see related ads elsewhere.

How We Use Cookies

Cookies serve several key purposes on our website:

To ensure seamless functionality, such as maintaining your session during scheduling or account access.
To analyze traffic patterns and improve site performance, helping us identify popular content and resolve issues.
To personalize your experience, remembering choices like care plan preferences or service inquiries.
To support targeted marketing, enabling us or our partners to present relevant promotions based on your interactions.

We do not use cookies to collect sensitive personal information without your explicit consent, and all data processing complies with applicable laws, including the Florida Information Protection Act and relevant federal regulations.

Third-Party Cookies

Certain cookies on our website are managed by third parties, such as analytics providers (e.g., Google) or advertising partners. These entities may use cookies for their own purposes, subject to their privacy policies. For example:

Google Analytics: Collects anonymized usage data (view Google's Privacy Policy for details).
Housecall Pro: Facilitates payment processing and may use cookies for fraud prevention (view Housecall Pro's Privacy Policy).

We recommend reviewing these third-party policies directly, as we do not control their practices.

Your Cookie Choices

You have control over cookie usage:

Browser Settings: Most web browsers allow you to manage cookies through their privacy settings. You can block or delete cookies, though this may impair website functionality. For guidance:
- Chrome: Settings > Privacy and security > Cookies and other site data.
- Firefox: Options > Privacy & Security > Cookies and Site Data.
- Safari: Preferences > Privacy > Manage Website Data.
- Edge: Settings > Cookies and site permissions > Manage and delete cookies.
Opt-Out Tools: For advertising cookies, utilize platforms like the Network Advertising Initiative (NAI) opt-out tool or the Digital Advertising Alliance (DAA) opt-out tool.
Do Not Track (DNT): Our website respects DNT signals where feasible, but note that not all browsers or third parties support this uniformly.
Consent Management: Upon your first visit, we may display a cookie consent banner allowing you to accept or reject non-essential cookies. You can withdraw consent at any time by adjusting your browser settings or contacting us.

Data Retention and Security

Cookies are retained for varying periods: session cookies expire when you close your browser, while persistent cookies may last up to two years or until manually deleted. We implement security measures, including encryption and access controls, to protect cookie data from unauthorized access.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly use cookies to collect data from them without parental consent, in line with the Children's Online Privacy Protection Act (COPPA).

Changes to This Cookie Policy

We may update this policy to reflect changes in our practices or legal requirements. Material updates will be notified via email (if you have provided one) or a prominent notice on our website. The "Last Updated" date indicates the most recent revision. Continued use of the website after changes constitutes acceptance.

Contact Us

For questions regarding this Cookie Policy or to exercise your rights:

Email: hello@ocalacartcare.com
Phone: (352) 659-1488
Website: https://ocalacartcare.com/contact